Privacy control

Delete your Hawa account

Riders and Drivers can request permanent account and data deletion here, even without access to the app.

What happens

After verifying that you own the account, Hawa will delete or anonymise personal data associated with it. Your account will stop working and the deletion cannot be reversed.

Information we may retain

Limited transaction, safety, fraud-prevention or regulatory records may be retained when legitimately required. Retained information is restricted and removed when the applicable period ends.

Before submitting

Use the same email address and phone number registered to your Hawa account. Our team may contact you to verify ownership before completing deletion.